I made the purchase of a nabotta last month, the product arrived in Italy 5 days after shipping from acescosm in Korea, when I opened the container where there was the toxin with the ice, I noticed that there was no "fragile" tape, at least in the shipping box, we know that during the journey it makes many movements there was nothing outside the box saying fragile and there was no ice, there was ice there the ice sheets but they were water and not there was a cooling sensation inside the box. I immediately informed the seller, as the seller is obliged to ensure that this product arrives with at least 2- 8 ° and informed that the product arrived with at least yes and 8 ° but did not arrive with this temperature or less and only high temperature in short: arrived without being cold. I put the toxin with the serum inside the fridge, waited a few days and replenished it, applied it and now I'm on the 10th day and no effect, that is, the seller is obliged to ensure that this toxin does not denature during transport and this no, I got in touch before preparing them, they told me that I could prepare it and it would come into force, I asked for my right of return and they denied it to me !!! I am disappointed, after the 16th day of the session no effect!