I've ordered 3 times so far working on my 4th order now. I sent a question about a product and in less than 8hours had a full pdf of explanation of the product . Great prices great products. I love this company ❣️ below is a picture of 6mths before (very hard for me to post, and even look at) and now using several products but being consistent with skin care daily. I'm so happy I found this community.